• Insight has become an important part of the ceramic industry for some time; this is my opportunity to express my gratitude.

• Please know that your work is really benefiting me in my work. I really was helped by your information about drop and soak at cone 6. I've had trouble with an otherwise beautiful glaze which develops blisters. Thanks for your 'Insight!'

• I read your articles for years, and it really helped me to better understand ceramics.

• I think you have done a great job in developing the on-line version. It is very easy to use. We meet once a month to discuss any glaze problems, test glazes in teams, and I do a presentation on an aspect of glaze chemistry. One day, I said something technical and one of the member's jaw dropped and she said "Hey, I just realized I understood what you said". It was a proud moment.

• My glazes activities are seasonal anyway. In the summer i make pots in winter I think about chemistry and sit at a PC. I looked at your pricing again and it is indeed reasonable.