• I should mention beforehand that you, as well as Insight, have become the “go to” reference for all technical aspects of my work and those of other potters I know. It has become an invaluable resource. Congratulations on your academic approach to everything ceramic.

• I am a ceramic manufacturing manager, and before this position, I had no training on ceramics. I was taught our recipes, but none of it was explained. The dragon ran amok. After reading through your articles and descriptions, I feel I have learned so much about my own products, and I have a foundation for changing, improving, and troubleshooting my materials issues that I wouldn't have had otherwise. They taught us in engineering school that we all stand on the shoulders of giants, because we all get to use knowledge and tools at a moment's notice that took others years to develop. Thank you for sharing all that you have, so the rest of us can stand on your shoulders to do our work that much better.

• So many times each day… I am pointing myself to your work and website. Thank you for an amazing resource.

• Yet again, you provide a quick answer not easily found elsewhere (a bowl was befuddling me with wall cracks that never made it to any edges.)

• Thank you for your incredible library of information. I have a background in QA (Six Sigma) and Biology so I genuinely appreciate the information you've made easily accessible.